At Versailles Caviar, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the data you provide when using our website.
By accessing and using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide directly to us when you:
- Place an order or make a purchase.
- Sign up for our newsletter or promotional materials.
- Contact us with inquiries or feedback.
- Create an account on our website.
The information we may collect includes:
- Personal Identification Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit card details, billing address (processed securely through our payment gateways).
- Usage Information: Information about how you interact with our website, such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use the information we collect to provide a better experience for you, including:
- Processing and fulfilling orders.
- Communicating with you about your orders, inquiries, and other customer service matters.
- Sending promotional materials, offers, and updates (with your consent).
- Improving our website and services through data analysis and feedback.
- Preventing fraud and ensuring the security of our website and transactions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the purposes of:
- Fulfilling orders (e.g., shipping and delivery services).
- Processing payments securely.
- Marketing and communication purposes (e.g., email marketing services).
- Ensuring compliance with legal requirements.
We ensure that these third-party providers adhere to privacy standards and use your information only to fulfill the services for which they were hired.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, improve website functionality, and analyze website traffic. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of the site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encryption technologies, secure payment gateways, and access controls to protect your data from unauthorized access or disclosure. While we take reasonable precautions, please note that no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccuracies in your data.
- Opt out of receiving promotional emails and communications at any time.
- Request the deletion of your personal data (subject to certain legal exceptions).
To exercise your rights or if you have any concerns about the handling of your personal information, please contact us at info@caviarofkalix.com.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Changes to This Privacy Policy
We may update or change this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@caviarofkalix.com
Phone: {global_phone}
Thank you for trusting Versailles Caviar with your personal information. We are committed to maintaining your privacy and ensuring a safe and enjoyable experience when visiting our website.
